Joe Hughes

Engineering Manager GfK; May 2023 - Present

Team building, maturing and enabling

• Hands on with code everyday, writing, reviewing, pairing, mobbing
• Building a culture of prototyping and scaling
• Managing stakeholder expectations and forming effective teams
• Hiring new teams in remote locations
• Continually finding and acting on opportunities for improvement

Principal Quality Engineer Flipdish; October 2022 - April 2023

Driving Quality Initiatives across Flipdish

• Shifting ownership and accountability of quality to development teams
• Identifying cross-cutting quality initiatives, designing and building solutions

Quality Engineering Manager Auth0; July 2021 - October 2022

Leading the E2E functional testing across multiple teams within the Auth0 product line

• Scaling Quality Engineering teams and tools to grow with the Auth0 business
• Collaborating across multiple product and platform teams to align priorities and roadmaps
• Coaching all Quality Engineers from interns to seniors
• Hands on development work, designing and building sustainable test frameworks and tools
• Defining and building quality metric instrumentation to ensure continuous improvement

Data Science Platform Lead GfK; April 2020 - July 2021

Building tools and processes for mature data science and machine learning lifecycles

• Requirements engineering: turning a known problem "it takes too long to research new insights" into user needs and wants
• Build PoCs for data catalogs, feature stores, MLOps pipelines and monitoring tools
• Building a team of data engineers, machine learning engineers and software engineers
• Building a machine learning validation framework
• Creating libraries in python to simplify data interaction tasks
• Heavy use of Google Cloud Platform

Delivery Lead GfK; August 2019 - April 2020

Accountable for feature release cadence, risk management, removing blockers and fixing processes

• Continuous evaluation of work streams, people and team allocation
• Pairing / Mobbing with Devs, QAs, DevOps to unblock and enable engineers
• Enabling UI/UX, product owners, scrum masters to work with developers and solve the right problems for our clients
• Remove processes that add no value
• Create problem solving environments and remove unnecessary noise
• Increase collaboration by breaking silos, often by physically moving people and working through problems together

Principal Quality Engineer GfK; July 2018 - August 2019

Creating and delivering on the quality vision for GfK's flagship Market Research product

• Hired new quality engineers as the project scaled
• Lead by example, working within one or more development squads. Delivered products that our customers love
• Built clean, reusable frameworks and enabled developers to own the quality of their deliverables
• Paired with Developers, all day, everyday
• Crafted generic component and system CI/CD pipelines
• Ran local and global communities of practice
• Coached other quality engineers

Senior Developer in Test DAZN; May 2017 - July 2019

Delivering highly scalable streaming solutions for sports fans

• Built future proof frameworks from scratch (mocked component, system, consumer contract testing, performance/stress)
• Paired and mobbed with developers and devops engineers
• Hired new SDETs
• Ran the quality community of practice

Senior Developer in Test Camelot Global; April 2015 - May 2017

Building and delivering commercial lottery games for global clients

• Successfully delivered scope to commercial deadlines
• Built, from scratch, component and system test frameworks
• Re-built deployment/packaging for 30+ microservices, moving from RPMs to Docker/K8s environments
• Built test utilities and test microservices to enable regulatory mandated UAT teams
• Built test frameworks to meet randomness regulatory requirements
• Built performance test frameworks and dashboards for customer demos

Developer in Test Trayport; April 2014 - April 2015

Reducing lead time and increasing quality of energy market trading screens and execution platforms

• Built the first subsystem tests to left shift huge legacy manual regression test suites
• Built easy to use test tools for exploratory testers
• Introduced code workshops for exploratory testers

Developer in Test Thales e-Security; November 2011 - April 2014

Working within teams to build, test and manufacture software and hardware network security products

• Learned to work in development teams
• Learned how to build stuff and ask for help
• Learned how to separate testing concerns and automate where possible

University of Portsmouth - UK

BSc (Hons) Mathematics, 2:1